1. What cookies are
Cookies are small text files placed on your device when you visit a website. They help the website work, remember your preferences and, with your permission, understand how the site is used.
2. How we use cookies
We group the cookies on our website into the categories below. Only strictly necessary cookies are used by default — we only use other cookies if you allow them.
| Category | What they do | Default |
|---|---|---|
| Strictly necessary | Make the website work, keep it secure and remember your cookie choices. | Always on |
| Functional | Enable features such as our live chat (Zoho SalesIQ), so conversations can continue as you move between pages. | Off until you allow |
| Analytics | Help us understand how visitors use our website, so we can improve it. Information is aggregated where possible. | Off until you allow |
| Marketing | We do not currently use marketing or advertising cookies. If this changes, we will ask for your consent first. | Not used |
3. Third-party cookies
Some cookies are set by the providers of services we use, such as Zoho (our live chat). These providers have their own privacy and cookie policies. The exact cookie names may change as providers update their services; a current list is available on request.
4. Managing your choices
When you first visit our website, a banner asks you to accept all cookies, reject non-essential cookies or manage your preferences. You can change your choices at any time using the Cookie settings link in the footer of every page.
You can also block or delete cookies in your browser settings. If you block strictly necessary cookies, parts of the website may not work properly.
5. More information
For more about how we use personal data, see our Privacy Policy. If you have any questions, email info@zoswitch.com.